The initial consultation must be an in-clinic consultation.
Because palpations, auscultations, and ultrasounds cannot be performed online, only limited information can be gathered from telemedicine. Therefore, it is necessary for the patient to have an initial in-clinic consultation.
During each telemedicine, the consulting physician will determine whether telemedicine is appropriate. If it is determined that telemedicine is not appropriate, the physician will advise an in-clinic consultation.
Telemedicine is offered based on your understanding of the pros and cons of, and upon your desire for, such consultation. Telemedicine will not be solicited for research purposes or for the convenience of the physician.
Please use the most up-to-date OS and anti-virus software. 247 Ladies Clinic Omotesando does not assume any responsibility for information leaks on the patient’s side. Consultations will be made over Zoom, with 3 authentication steps and the most up-to-date encryption.
Please engage the online consultation from a space that can preserve your privacy. Consultations commissioned from places where the number of viewers cannot be determined and/or limited (i.e. train stations, airports, restaurants, etc.) will not be accepted. Consultations commissioned while driving will also not be accepted.
Third-parties may not participate in telemedicine. In the event a family member will participate in the telemedicine, please first obtain the physician’s consent. The physician will not have a midwife or third-party participate without your consent.
The contents of the online consultation will not be recorded via sound or video absent the agreement of both the patient and physician.
In the event that the above cannot be observed, the telemedicine will discontinue and further consultation will resume via an in-clinic visit.
In order for 247 Ladies Clinic Omotesando to provide access 24 hours per day / 7 days per week, multiple physicians will be on-call on a rotating basis. Please confirm the physician’s identification before beginning the telemedicine. Physicians will be prepared to provide two forms of personal identification, including identification issued by the Japanese Medical Association, a physician’s license, and/or a passport. If you are unsure of the physician’s identity, please confirm their identification(s).
Under certain circumstances, the physician may also ask for your identification during the online consultation.
In addition to the items listed above, please carefully consult the “Treatment Plan” prepared by the physician after the in-clinic initial consultation, and if agreed to, sign your name on the signature line of the separate letter of agreement on the day of or during the next visit to the Clinic.
Telemedicine is subject to the Clinic’s standard consultation fee. Off-hours consultation is subject to an additional fee.
Our accountings will send you an invoice after you receive the telemedicine service.
